
The right partner for healthcare owners and strategic investors.
We're a one-stop shop for your operational, strategic, and financial needs.

Fractional Executive Services
Do you need C-suite support
without the overhead?
Our Fractional Executive Services gives you access to seasoned leaders who step in when and where you need them most.

Startup Strategy
Looking to launch new programs, select new sites, or start a completely new company or service line?
We’ve been in your shoes.
Our team has led major acquisitions, new builds, and multi-site expansions. so we know where the pitfalls are, and how to avoid them.

Turnaround Services
Is your business struggling and you don’t know why? Or maybe you just don't have the time to fix what's broken?
Sometimes, all it takes is a fresh set of expert eyes. We specialize in: crisis stabilization, leadership evaluation, culture repair, and operational realignment.

Operational Due Diligence
Evaluating a potential acquisition but unsure about the target’s operations?
We help you go beyond the surface.
Our team streamlines operational due diligence, identifies red flags, and pinpoints areas for improvement—before and after the deal closes.
Partner with advisors who know behavioral health.
Meet Your Consulting Team

Lisa Richardson
Managing Director, Consulting
Lisa brings 15 years of executive experience in behavioral healthcare in roles as CEO, COO, and Executive Director. She founded and scaled a PE-backed adolescent mental health agency, has turned-around and scaled programs in every level of care, and is a national speaker on leadership development and healthy but productive workplace cultures.
Consulting Focus:
Fractional Executive Services (CEO, CGO, COO, CHRO) Startup Strategy
Turnaround Services
Operational Due Diligence
Most Recent Role:
CEO/Founder, Beyond Healthcare
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Leah Hendricks
Consultant
Leah brings 15 years of experience in behavioral healthcare. She has launched multi-site outreach and admissions departments, and served thousands of families through her own therapy practice. She is an expert in trauma-informed care and employee wellness.
Consulting Focus:
Startup Strategy- Admissions, Business Dev., Outreach
Employee Wellness & Trauma-Informed Care Training
Clinical Operations
Most Recent Role:
Corporate Director, Beyond Healthcare
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Teresa McClure
Consultant
Teresa brings 20 years of executive experience in behavioral healthcare. She specializes in driving growth through strategic startup development and has successfully opened dozens of new facilities across the country. She is an expert in Joint Commission Standards, compliance matters, and all regulatory guidelines needed to open new behavioral healthcare locations from design to licensing.
Consulting Focus:
Fractional Executive Services (COO, Compliance, CGO, CIO) Startup Strategy / Turnaround Services
Site Selection & Project Management
Mock Surveys / Survey Prep
Most Recent Role:
VP of Startup Ops., Northpoint Recovery
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Dr. Michelle Maloney
Consultant
Dr. Maloney has two decades of experience within behavioral healthcare as an executive at some of the largest providers in the US. She has led innovative programs, quality initiatives and reform across multi-site and multi-state organizations. She is a true industry expert, speaking at national conferences on a variety of topics that move the industry forward with innovation and excellence.
Consulting Focus:
Fractional Executive Services (CEO, COO, CCO)
Startup Strategy
Turnaround Services
Operational Due Diligence
Most Recent Role:
Executive Director, Rogers Behavioral Health
(Dr. Maloney is available for assignments as of Oct. 3)
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Erin Kennedy
Consultant
Erin was responsible for building and scaling all revenue operations of a rapidly growing, multi-site organization. She created all systems, automations, and efficiencies to oversee billing departments, accounts payable/receivable, patient accounts, and all other areas of revenue operations. She is sought after for her deep knowledge of behavioral healthcare billing within a variety of levels of care for both Medicaid and commercial insurance.
Consulting Focus:
Fractional Executive Services (CRO, Billing)
Startup Strategy
Turnaround Services
Operational Due Diligence
Most Recent Role:
Chief Revenue Officer, Banyan Treatment Center
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Michele Santagata
Consultant
Michele brings more than 15 years of expertise in optimizing contact center operations for multisite healthcare organizations. She specializes in helping behavioral health companies improve conversion rates while reducing operational costs through strategic process improvements and technology integration. Michele works with healthcare organizations to implement efficient workflows and Salesforce solutions that enhance patient experience and operational performance.
Consulting Focus:
Fractional Executive Services (Call Center, Admissions)
Startup Strategy
Turnaround Services
Operational Due Diligence
Most Recent Role:
CEO at Santagata Consulting
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Jessica Molina
Consultant
Jessica is an educator by trade, but an expert in creating systems that truly serve the people within them. Much of her work involved launching and growing schools, where she focused on coaching leaders through startup, compliance, operations and culture-building. She is well-known for her approach that helps to implement culturally sustaining practices that are trauma-informed and incorporate clear communication strategies that honor the community and individual alike. All of these skills will translate well to assisting behavioral healthcare organizations during times of transition and growth.
Consulting Focus:
Startup Strategy
Turnaround Services
Operational Due Diligence

Coming Soon
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Medical Executives
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Marketing Executives
Consulting FAQs
We work with behavioral health providers of all sizes, including outpatient mental health practices, substance use disorder treatment centers, ABA therapy providers, residential treatment centers, and integrated care groups.
Whether you’re a solo founder or a large multi-site organization, we adapt our services to meet your specific needs.
We help behavioral health providers at every stage of growth, including:
Fractional Executive Placement
Start-Up Strategy Support
Preparing for Sale or Investment
Joint Commission / CARF Mock Audit or Survey Preparation
Operational and financial improvement
Business development and growth strategy
Organizational culture assessment, leadership coaching, trauma-informed training
Clinical quality assessment and operational due diligence
Payer contracting and reimbursement strategy
All our consultants are former operators. We’ve all familiar with burnout, organizations that don’t put patients first, and the other challenges related to leading a behavioral health company. We started this team because we believe that good hearts and business smarts can and should co-exist. We never lose sight of your mission to help people and treat your staff well.
As former operators and executives, we’ve been in your shoes and know what it takes to run a successful company. You won’t be dealing with a recent college graduate who’s never run a behavioral health organization.
We’ve assembled a team with a wide range of C-suite experience. Our team meets together to discuss your challenges, strengths, and creates a plan that considers all the factors when running your business. You’re not just getting the expertise of one specialist in a specific area, but the overall value of the whole team with a very diverse executive background.
We have clinicians, operators, and M&A experts who understand both the business side and clinical side that go into making good decisions for patients, staff, and your company.
We work efficiently, avoid overbilling, and are committed to ensuring your satisfaction. If you encounter a problem or challenge, our team likely knows the answer because we’ve “been there, done that.”
We aim to make the consulting process simple, supportive, and transparent:
Start with a Free Consultation We offer a no-cost, no-pressure call to learn about your needs, brainstorm potential solutions, and help you assess whether we’re the right fit. No hard sell, just a real conversation with people who genuinely want to help.
Objective Guidance We believe in doing what’s best for you. If we don’t think we’re the best fit for your situation, we’ll say so and we’ll help you find someone who is.
Custom Proposal If you decide to move forward, we’ll develop a proposal that aligns with your goals, scope, and budget. Every engagement is fit to meet your specific needs.
Flexible Engagement Options Some clients retain us for the year at a flat monthly rate, giving them flexible access to our team as needed. Our consultants, all former executives with 15+ years of behavioral health leadership experience, can save you hours on research, strategy, policy development, and decision-making.
No. While many of our clients engage us to prepare for a future transaction, we also work with providers who want to strengthen operations, improve financial performance, or scale sustainably, even if they’re years away from a sale.
Costs depend on the scope and complexity of the project. Our engagements are typically 3-12 months in length and are paid on a flat monthly retainer for a specific range of hours per week/month. We’re happy to discuss your needs in a free introductory call and provide a clear proposal outlining fees and deliverables.We can create a proposal that meets the needs of your facility size and budget available for the project.
We serve clients across the US and Canada. Our team is set up to work remotely, and we also travel for on-site engagements when needed.
Click the Contact Us button, email us at info@healthcarecapadvisors.com, or call (469) 248-7873 to schedule an introductory call. We’ll learn more about your needs and discuss how we can help.
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